This Privacy Policy (“Policy”) describes how MyHealthBuddy (our “Website”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit and use our Website.
Information We Collect:
We may collect several types of information from and about you:
Personal Information: This includes information that can identify you as an individual, such as your name, email address, phone number, postal address, weight, medical conditions/history, photograph, video; IP address, browser type, operating system, language preferences, and browsing history on our Website.
Non-Personal Information: This includes information that does not identify you as an individual, such as demographic data, usage data, and aggregate statistics.
Geo-Location Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services like tagging your location to a post. If you wish to change our access or permissions, you may do so in your device’s settings.
How We Collect Information
We collect information from you in several ways:
When you voluntarily send us electronic mail / fillup the form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.
How We Use Your Information:
We use your information for various purposes, including:
Sharing Your Information:
We may share your information with third parties under the following circumstances:
You have choices regarding your information:
Data Security:
We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.
International Transfers
Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. We will take steps to ensure that your information is treated in accordance with this Policy and applicable laws.
Children’s Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Data Retention Policy :
Scope:
This policy applies to all personal data collected, processed, and stored by MyHealthBuddy, including but not limited to:
Retention Periods
User Profile Data:
Fitness and Health Data :
Payment Information:
Communication Logs:
Usage Metrics:
Deletion and Anonymisation Procedures
1. User-Initiated Deletion:
2. Automatic Deletion • Inactive accounts will be flagged for deletion after 24 months of inactivity, with a 30-day notification period to allow reactivation.
3. Anonymisation: Data no longer required for its original purpose will be anonymised, ensuring it cannot be traced back to individual users.
Legal and Compliance Exceptions
Certain data may be retained beyond the specified periods if required for:
User Rights
Users have the right to:
Policy Review: This policy is reviewed annually to ensure compliance with applicable laws and industry standards.
Changes to this Policy : We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page.
Contact Us: If you have any questions about this Policy, please contact us at info@myhealthbuddy.co
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